Network Support Engineer Job Vacancy at Computer Centre

Network Support Engineer

Computer Centre

Responsibilities:

• Installing and configuring client network and security solutions.
• Responding to client IT support requests.
• Networking and security pre-sales support
• Solution presentation to clients
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Maintaining good client relations.
• Tracking and managing work records
• Compiling and sending reports as per schedule
• Carry out and do certifications as assigne
• Problem escalation where applicable

Key Deliverables:

• Customer satisfaction
• Presales configurations
• Assigned project execution
• Reporting

Bachelor`s Degree in Information Technology or related field of study

Application mode. Kindly send your CV to Egnesia.Mosha@cctz.co.tz